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Buying stuff from Japan and having it work right

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Saturos:

--- Quote from: DeviantProtagonist on October 17, 2014, 02:44:45 am ---Might as well ask now whilst the date's still relevant; has anyone made use of Tenso? It's a shipping forwarding service that allows you to get any product from Japanese online stores.

Supposedly, you send them an email with the merchandise links you want to order, and then they send you back a quote for the total cost (the item, + shipping, + their fee added in.) Once you pay their quoted fee, then they go buy the item for you, have it shipped to them, and then they forward it on to you.

Almost sounds too good to be true. Reason I'm asking is because I'm looking to buy something from Amazon.jp, but I'm more or less reluctant to get around shipping details, what with the language barrier -- I'd hate to screw something up and lose money. That being said, can Tenso be relied upon?

--- End quote ---

The thing with Tenso is that you register for an address and a customer identification code exclusive to you. When you buy something from a Japanese store, most likely online, you use the address details that you were given from Tenso to fill out the shipping information when you check out. Tenso will then receive the goods, inform you about it, and then you pay the shipping fees that they charge you for.

mariokirby:
Bad News.  Tenso shipping costs have increased with EMS and Surface Mail.

http://www.tenso.com/en/other/information.html

If I'm understanding it correctly, for EMS, shipping to North America has an additional 500 yen charge.  For Europe, it's an additional 400 yen charge.  For Asia, it's an additional 300 yen.

Naryoril:
As far as i understood isn't that Tenso has increased the shipping cost, but Japan Post has, and of course tenso charges the customer for that increase, as almost all other shops will as well, but without announcing it the way tenso did.

mariokirby:
Oh, I see. That makes sense.  Thanks, for the clarification Naryoril.

delmiss:
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